Privacy Policy - Baker's Volume and Flavour Enhancer | Your Privacy Matters

Why This Page Is Important

Hi there! We want to be clear and honest about what happens with your personal information when you use our website or buy Baker's Volume and Flavour Enhancer.

This privacy policy is written in simple words so everyone can understand it easily. We believe you should know exactly what information we collect, why we need it, and how we keep it safe.

Our Promise to You

We will never sell your personal information to other companies. We only use your information to help you get your order and provide good customer service.

If you have any questions after reading this, please feel free to contact us. We're here to help!

What Information We Collect

Personal Information You Give Us

When you buy our products or contact us, we might ask for:

  • Your name - So we know who you are
  • Your email address - To send you order updates and helpful information
  • Your home address - So we can ship your order to you
  • Your phone number - In case we need to contact you about your order
  • Payment information - To process your purchase (but we don't store your credit card details)

You don't have to give us this information, but we need it to send you products and help you with any questions.

Information Our Website Collects Automatically

When you visit our website, it automatically collects some technical information:

  • What type of device you're using - Like a phone, tablet, or computer
  • Your internet address (IP address) - This helps us know what country you're from
  • What pages you look at - So we can make our website better
  • How long you stay on our website - This helps us understand what people like
  • What website you came from - Like if you clicked a link from Google

This information doesn't tell us who you are personally. It just helps us make our website work better for everyone.

Cookies - Small Files on Your Device

Cookies are tiny files that websites put on your device to remember things about you. Think of them like a name tag that helps our website recognize you when you come back.

We use cookies to:

  • Remember what's in your shopping cart
  • Keep you logged in if you have an account
  • Show you products you might like
  • Make our website load faster for you

You can turn off cookies in your web browser settings, but some parts of our website might not work as well.

How We Use Your Information

To Process Your Orders

The main reason we collect your information is to send you the products you ordered. Here's what we do:

  • Process your payment safely
  • Pack and ship your order to your address
  • Send you emails about your order status
  • Contact you if there are any problems with your order

To Provide Customer Service

We use your information to help you when you have questions or problems:

  • Answer your questions about products
  • Help you with returns or refunds
  • Solve any problems with your order
  • Provide information about our guarantee

To Send You Helpful Information

Sometimes we might send you emails with:

  • Special discounts and offers
  • Information about new products
  • Health tips and advice
  • Updates about our company

You Can Stop These Emails Anytime

If you don't want to receive these emails, just click the "unsubscribe" link at the bottom of any email we send you. You'll still get emails about your orders, but no more promotional emails.

To Make Our Website Better

We look at website information (without knowing who you are) to:

  • See which pages people visit most
  • Find out what products people like
  • Fix problems with our website
  • Make our website easier to use

When We Share Your Information

We don't sell your personal information to other companies. However, we do share some information with trusted partners who help us run our business:

Shipping Companies

We share your name and address with shipping companies like FedEx or UPS so they can deliver your order to you. They only use this information to deliver your package.

Payment Processors

When you pay for your order, we use secure payment companies to process your credit card or PayPal payment. These companies have very strong security to protect your payment information.

If Required by Law

Sometimes the law might require us to share information with government agencies or courts. This only happens in special legal situations.

Important

We will never sell your email address or personal information to other companies for their marketing. Your information stays private with us.

How We Protect Your Information

Website Security

We use strong security measures to protect your information:

  • SSL Encryption - This scrambles your information when you send it to us
  • Secure Servers - We store your information on computers with strong security
  • Regular Security Updates - We keep our systems updated with the latest security features
  • Limited Access - Only certain employees can see your personal information

What You Can Do

You can help keep your information safe too:

  • Use a strong password if you create an account
  • Don't share your login information with others
  • Log out of your account when using public computers
  • Contact us right away if you think someone else is using your account

No System Is Perfect

While we work very hard to protect your information, no security system is 100% perfect. But we promise to do our best to keep your information safe and to tell you quickly if there are ever any problems.

Your Rights and Choices

See Your Information

You have the right to ask us what personal information we have about you. Just send us an email and we'll show you what information we've collected.

Fix Wrong Information

If any of your information is wrong, you can ask us to fix it. For example, if we have the wrong address, just let us know the correct one.

Delete Your Information

You can ask us to delete your personal information. We'll do this unless we need to keep it for legal reasons or to complete your order.

Stop Using Your Information

You can ask us to stop using your information for certain things, like sending marketing emails. We'll respect your wishes.

Get a Copy of Your Information

You can ask for a copy of all your personal information in a format that's easy to read and use.

How Long This Takes

When you ask us to do any of these things, we'll respond within 30 days. Some requests might take a little longer if they're complicated, but we'll always let you know what's happening.

Children's Privacy

Our products are only for adults who are 18 years old or older. We don't knowingly collect personal information from children under 18.

If you are under 18 years old, please don't give us any personal information. If you're a parent and you think your child has given us their information, please contact us right away and we'll delete it.

Parents and Guardians

If you think your child under 18 has shared personal information with us, please contact us immediately at [email protected] and we will remove the information from our systems.

International Customers

We ship to customers in many different countries. When you order from us, your information might be sent to and stored in the United States, where our main servers are located.

Different countries have different privacy laws. By using our website and buying our products, you agree that we can transfer your information to the United States for processing.

We promise to protect your information no matter where it's stored, following the same high standards described in this privacy policy.

Changes to This Privacy Policy

Sometimes we might need to change this privacy policy. This could happen if:

  • We add new features to our website
  • Laws change and require us to do things differently
  • We want to make our explanations clearer

When we make changes, we'll:

  • Update the date at the top of this page
  • Send you an email if the changes are big or important
  • Post a notice on our website

Stay Updated

We recommend checking this page once in a while to see if there are any updates. The date at the top will show you when we last made changes.

Questions? We're Here to Help!

Contact Us About Privacy

If you have any questions about this privacy policy or how we handle your information, please don't hesitate to reach out to us.

Email: [email protected]

Subject Line: Please write "Privacy Question" in the subject line so we can help you quickly.

We promise to respond to all privacy questions within 48 hours during business days.

Remember, we're always happy to:

  • Explain what information we have about you
  • Help you update or correct your information
  • Remove you from our email lists
  • Answer any questions about how we protect your privacy
  • Help you exercise any of your privacy rights

Our Commitment

Your privacy and trust are very important to us. We're committed to being transparent about how we collect, use, and protect your information. Thank you for trusting us with your personal information!